Terms & Conditions
Terms and Conditions of Sale
1. Introduction
These Terms and Conditions govern the sale of books and Islamic goods through our website. By placing an order, you agree to be bound by these terms.
2. Company Information
Azoom Sales & Distribution Ltd.
3. Products
We sell physical books, and Islamic goods including but not limited to prayer items, clothing, home décor, and halal-certified products. Product descriptions and images are for illustrative purposes only. Packaging may vary.
4. Pricing and Payment
- All prices are listed in GBP and include VAT where applicable.
- We reserve the right to correct pricing errors before accepting an order.
- Accepted payment methods include [Visa, Mastercard, PayPal].
- Payment is taken at the time of order.
5. Delivery
- Physical goods are dispatched within 2 working days.
- Delivery charges are displayed at checkout.
- We are not liable for delays caused by events outside our control.
6. Cancellation and Returns
Physical Goods:
- You have the right to cancel your order within 14 days of receiving the goods.
- To cancel, contact us via email.
- Goods must be returned in resaleable condition.
- Refunds are issued within 14 days of receiving returned goods.
Exemptions:
- For hygiene reasons, certain items (e.g. opened halal cosmetics or worn hijabs) may not be eligible for return unless faulty.
7. Faulty or Damaged Goods
If your item is faulty or damaged, contact us within 30 days for a full refund and return. After this period, we may offer a repair or replacement at our discretion.
8. Limitation of Liability
We are not liable for indirect or consequential losses. Our total liability is limited to the value of the goods purchased.
9. Privacy and Data Protection
We comply with the UK GDPR and Data Protection Act 2018. Please refer to our [Privacy Policy] for details on how we handle your data.
10. Governing Law
These terms are governed by English law. Any disputes will be subject to the non-exclusive jurisdiction of the courts of England and Wales.